SBS Group offers its Managed Services Program, known as ContinualIT, to small and medium-sized businesses as a comprehensive set of IT management services at a predictable and affordable monthly cost.
ContinualIT provides top-class IT services and a sophisticated set of IT management tools, currently available only to Fortune 1000 companies. You get all of this without huge up-front investment or committing to long term contracts. Furthermore, start-up time is minimal. Our technology allows us to proactively fix issues before they turn into problems and instantaneously attend to a problem to prevent disasters. Experience a higher level of service with ContinualIT.
With proactive monitoring and preventative maintenance, we work towards making your systems work optimally. It sets you free from all the worries of cost and downtime and allows you to focus on your core business. We manage everything related to your desktops, networks and servers. SBS Group does specialized SQL database monitoring, e-mail protection and management, network management, server maintenance, desktop support, performance monitoring, patching, anti-virus updates, software deployments and much more. We have teams of certified engineers and technicians delivering high levels of IT support from our Network Operations Center.
Server & Network Management
► Windows NT/2000/2003 Server support and proactive maintenance
► Troubleshooting any alert that arises while monitoring systems
► Weekly check for viruses and event logs to identify problems and troubleshoot them
► Check and patch-up all security holes and verify data backup
► Management of all Hubs, Switches and other network devices
Desktop Support
► Regularly deploy patches and update virus definitions
► Perform desktop tunings like Defrag, Scandisk, Paging file optimizations, bottlenecks, etc.
► Deploy updates to software and service packs
► Support all off the shelf products and third-party applications
► Extend end-user technical support
Security Management
► Proactive firewall maintenance and troubleshooting when problem arises
► Maintain logs of intrusion attempts from outside influences
► Continuous filtering for bugs, spyware, malware and other threats
► Proactive monitoring of e-mails for spam and viruses before they can affect the system
When SBS Group engages with you, the first step is to assess the network, perform improvements and create network usage policies. It takes all necessary steps to create standardization for ease of use and administration. We want to make the network easy to use for you and easy to manage for us.
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